I have had a terra-cotta filter in my house for over twenty years, and it is hands down the best water I have ever had. The clay adds a special note to a top notch filter. As far as service goes, I have never had to deal with a nicer, quick on the draw business, and Bill always responds to me personally.
We have used the Epic Water System since 2004 and have been very satisfied with both the quality of our water and the rapid response from Bill & Epic to the few concerns we have had over the last 14 years!
A couple years ago, we inherited our La Natural Large Dispenser. The filter was broken and I ordered a new one from your website. I'd never think how something so simple could change our lives.
First of all, the water just *tastes* so much better. The terracotta gives this mild, sweet, earthy flavor to the water. Water straight out of the tap tastes so metallic in comparison.
With two kids, I know that I need to fill the crock twice a day, more in the summer. I like that it's easy to monitor your water intake, which is especially good if you're health-conscious.
I have been using my counter top filter from Epic for years. It is reassuring that I have the best filtered water at my disposal especially with so many water scares all over. The taste is great and my teenage son even uses it! Wonderful product!
I first found my terracotta water filter system 16 years ago in the Real Goods catalogue. It is still going strong! I am grateful to Epic Filters for providing such a quality product that has been a mainstay of my kitchen all this time. I have recommended a terracotta filter system to many friends as well and seen a few pop up in other kitchens. One of the best investments ever. Thank you.