Excellent product. Great service!
I have had my terra-cotta water filter for over a year now and have never enjoyed water as much as I do now. I use it in all recipes that call for water as well as coffee and tea. Bill and his team are also the best customer support I have EVER experienced! They take great pride in their products and it shows.
My filter candle arrived quickly and customer service is wonderful. These filters "candles" are marvelous but they seem to arrive broken about half the time. Epic Water always is courteous and quickly mails a replacement but seems like somehow they could be packed in a way to avoid breakage. But I love my system and the service. Thanks.
We have our filter up and running and are enjoying delicious clean water everyday! The customer service was absolutely incredible, happy to support a great company!
Imperial CeraMetix® 5" Excellent filters and I do not see myself using a different product.