I really like this dispenser. I amazes me how cool the water stays! I do not use a water jug in the dispenser and instead the lid but the lid came very scratched and worn from being in the box during shipping. It holds if just the right amount of water for me at my office. I followed the steps to soak overnight and it helped the taste of the water but I think time will tell. Also, it's an extremely beautiful dispenser.

We really enjoy getting a glass of water from our earthen pot. It tastes cool, refreshing and clean. I would highly recommend to anyone looking for premium tasting water +++

Well made product, but your must remove all the dirt taste by properly treating the jug before use. It took 4 days to eliminate all the dirt taste, but since then it is a joy to use. The cool temperature of the water is always a pleasant surprise. The protective top gasket is robust and will or should prevent any chipping when our 3 gallon glass jug is place on top. Also the lid or cover is not available on any other product. Big +++ for this.

The supplied valve is a throw-away. Leaks and was better off left off. I use the metal twist type with beveled stainless washer which completely forces the seal on both sides of the clay jug. Really the only way to go. The clay jug with the brass twist valve makes this a perfect system.

I think the dimensions are a tiny bit smaller than indicated on the website - not necessarily a bad thing. I measured it at about 11'' in diameter, excluding the spigot. I think I would have liked instructions on installment and care/cleaning of the spigot, but that's because I'm not very bright. One interesting thing to note is that the outside color of the dispenser deepens when it is saturated with water. I've only had the product for a week or so, but I am enjoying it very much!

it's awesome and it actually fits our stand (others claimed to but didn't )