I couldn't alter my original review so I'm writing a new. After seeing my first review I received a phone call from the company owner. We tried to troubleshoot the issue and came to the conclusion that a different type of washer needed to be used. He sent me some new washers and after a little trial and error I was able to use one original washer on one side and the new washers on the other side of the spigot and this solved the leaking issue. I have to say I can't ever say I've dealt with a company that was as proactive in assisting their customers. Again, He called me, I did not have to call him. I'm very happy with this product and even happier with the customer service
I bought this so I could have a reliable source of fresh water in case of emergency. Followed instructions. Put it together and filled it up. After a bit I noticed water on my counter top and realized it was leaking from the spigot. Disassembled. Reassembled. Made sure all the washers were in place ( which they were ) and put it all back together and tightened everything down. Again. Appeared to be OK but I woke up the next morning to a puddle of water on my kitchen floor. Not happy with it at all.
For years, I've wanted a gravity fed water filter, but a competitive brand was just too expensive. I finally found Epic Water Systems and I couldn't be happier. Exactly as described, the product is beautiful and very high quality. Small enough to take with me on travel, and the perfect volume for 1-2 people. Love it, thanks so much!
After reading dozens of reviews on several different gravity water filtering options I chose the AquaCera Traveler for its superior filtering technology and compact size. It is no problem to keep the reservoir topped up so we always have plenty of non-toxic drinking and cooking water. So far, so good.
Bought for my RV - perfect size.