The first olla (unglazed terra-cotta water storage container) I ordered arrived broken in shipping. Upon writing to Epic Water to advise of the problem, they quickly sent out a replacement which arrived in just a few days. Thankfully it survived intact. It's a great product.

I love my terra-cotta dispenser it’s perfect! It fills my kitchen with the aroma of wet earth and each sip from it is cool and refreshing. Perfect product.

We have had our counter top Epic for over ten years, and it has filtered water from a shallow dug well, as well as a terrible tasting municipal water system. The results are always the same : excellent! This is such a great value for the price, and once it is established in your home you will find yourself drinking more water. It is a delight to enjoy a health benefit from a simple functional unit that needs no fussing, other than replacing the filter - and even that is simple to do. If you want good tasting water, or if you want to increase your water consumption, this is the one! Simply the best there is!

For years, I've wanted a gravity fed water filter, but a competitive brand was just too expensive. I finally found Epic Water Systems and I couldn't be happier. Exactly as described, the product is beautiful and very high quality. Small enough to take with me on travel, and the perfect volume for 1-2 people. Love it, thanks so much!

I just received my water filter and deployed it last night. I love that you don't have to run it under the water for several minutes or even filter it several times before it's ready to drink. It's incredibly well-made and the filter is full-sized, but still fits in a generous but packable size. Based on the specs, it filters out the vast majority of the nefarious stuff and I'm sure better and more economical than a Britta which on a good day, barely filters out chlorine. I liked it so much just after taking it out of the box that I ordered another one.
And when I emailed to clarify the shipping status, I got a response right away.
Very happy with both my AquaCera gravity water filter and Epic Water's terrific service.

Thanks Epic Water! I made a mistake during my order and experienced first rate service getting it straightened out!

We have our filter up and running and are enjoying delicious clean water everyday! The customer service was absolutely incredible, happy to support a great company!

Imperial CeraMetix® 5" Excellent filters and I do not see myself using a different product.

Was delivered quickly. Then I bought a water filter receptical from Purall instead of the water bottle. Removes 99.9% of over 200+ contaminates. And threw that water pitcher out.
Getpurall com

Although we haven’t yet put the dispenser to use at this time, we love the simplicity and beauty of the design. Functionally, easy to use (in a test) and thanks for the white spout instead of the black.

Great product, great customer service.

After reading dozens of reviews on several different gravity water filtering options I chose the AquaCera Traveler for its superior filtering technology and compact size. It is no problem to keep the reservoir topped up so we always have plenty of non-toxic drinking and cooking water. So far, so good.

We love our beautiful white water crock, very tasteful, well made. We love the customer service EVEN MORE. We highly recommend doing business with Epic Water

We love our beautiful, well made water crock. It’s pure white and looks really tasteful in our grey/white dining room. The customer service at Epic Water was truly epic! Thanks

Item arrived as described, In very good condition.

Water tastes really good and feels natural. Very happy to have found you. Also to add, customer service is extraordinary. Thank you very much.

We have used your replacement filters for 25 years. They work very well, and last a long time. Good product.

Working as discussed with customer service, which was excellent. Filters I bought with my unit didn't take all the bad taste out. Recommend buying the best, Imperial CeraMetix Filters, to begin with to avoid the extra cost to replace.... I am extremely satisfied now with the unit I have. I have the AquaCera 1.75 which does fine for me....just don't over fill because it will overflow if the bottom is full with more water still in the upper chamber.

Bought for my RV - perfect size.

We've owned a Big Berkey over 20 years. Great taste and peace of mind knowing the well water is safe. Just got the Royal Berkey and really like it.

I have used Epic products for many years. I filter the water in my home because it comes fluoridated and chlorinated from the Hudson River. I also have a 2 gallon Epic filter in my cabin upstate because the water that comes out of the well sometimes has sediment, and would not be good for much without the filter. I use it for washing dishes, etc. but I have never drunk the water from the well. I buy drinking water at the super market just to be safe.

I have the La Natural All Terracota gravity water filter system and am using the 1X Imperial CeraMetix 5” GF-Chloramine, VOC, Glyphosate & Flouride water filter. It has a better flow rate than my previous slimline filter and filters out more chemicals. This gives me more peace of mind knowing that I’m not consuming all those chemicals. The water also tastes good. I’ve been buying water filters from Epic Water Systems for years and am very satisfied with their customer service and their prompt delivery.

Love the Berkey shower head. My skin feels cleaner and there is no odor in the shower from the chemicals the city uses.

I won’t put in the new one til January, but they have all been wonderful. Only one time a few years ago I had one that didn’t work. It was replaced with no charge.

Been using this for several years and love it. Know instantly if water is not from my filtered system, regular tap water tastes awful and this filter produces delicious, fresh tasting water.

I am always thirsty at night. This cute carafe will go nicely on my night stand and will prevent me from having to get up in the middle of the night.

I have had a terra-cotta filter in my house for over twenty years, and it is hands down the best water I have ever had. The clay adds a special note to a top notch filter. As far as service goes, I have never had to deal with a nicer, quick on the draw business, and Bill always responds to me personally.

We have used the Epic Water System since 2004 and have been very satisfied with both the quality of our water and the rapid response from Bill & Epic to the few concerns we have had over the last 14 years!

I use the Imperial CeraMetix® 5" GF - Chloramine, VOC, Glyphosate & Flouride filter and you cannot go wrong with this line of filters. Guests in my home are consistently amazed by the clean and refreshing taste of the water that is being produced on my kitchen counter.

A couple years ago, we inherited our La Natural Large Dispenser. The filter was broken and I ordered a new one from your website. I'd never think how something so simple could change our lives.

First of all, the water just *tastes* so much better. The terracotta gives this mild, sweet, earthy flavor to the water. Water straight out of the tap tastes so metallic in comparison.

With two kids, I know that I need to fill the crock twice a day, more in the summer. I like that it's easy to monitor your water intake, which is especially good if you're health-conscious.

I have been using my counter top filter from Epic for years. It is reassuring that I have the best filtered water at my disposal especially with so many water scares all over. The taste is great and my teenage son even uses it! Wonderful product!

What a wonderful finishing touch to an Heirloom Water Purification System ! Just an AWESOME touch ! Way to go Berkey ! Thank you !

I first found my terracotta water filter system 16 years ago in the Real Goods catalogue. It is still going strong! I am grateful to Epic Filters for providing such a quality product that has been a mainstay of my kitchen all this time. I have recommended a terracotta filter system to many friends as well and seen a few pop up in other kitchens. One of the best investments ever. Thank you.

We bought our La Natural in 1999 in preparation for Y2K, and it is still giving us deliciously clear, filtered water each and every day! We noticed the difference in taste right away, and love drinking pure water, instead of chemicals. My kidneys actually feel so much better, since our hard water is filtered before I drink it. We just didn't know what we were missing! We replace the ceramic filters regularly and have only had to replace the spigot one time, but the replacement from Epic was actually superior to the original one! We highly recommend Epic's La Natural, especially for young families and older folks, who will physically benefit from drinking filtered water. Enjoy!
P.S. La Natural keeps the water so refreshingly cool, even in our hot Southwestern climate!

Great Customer Service
Years ago I bought the large terracotta La Natural. Since our water in Hayward is quite good as is, I was thinking more of the benefit of natural cooling and also having a source of pure water in an emergency. Enjoyed for a long time, it is now retired with the terracotta bottom serving as a plant pot.

Customer service at Epic has always been very cordial and efficient - no problem getting replacement filters or other parts when needed.

When I first became a customer of Epic Water System years ago my objective was to cut down on the number of plastic bottles (approximately 40) that I was using every week. Even though I was recycling these bottles, which is a good thing to do, it seemed to me that I remained a part of the plastic bottle pollution problem as I was still contributing to the financial incentive that is the driving force of the water bottling industry. I was rewarding them for continuing with business as usual. Their filters deliver some of if not the purest and best tasting water that I have ever consumed. It is truly amazing! I use the Imperial CeraMetix® 5" GF - Chloramine, VOC, Glyphosate & Flouride filter and you cannot go wrong with this line of filters. Guests in my home are consistently amazed by the clean and refreshing taste of the water that is being produced on my kitchen counter. My home decor leans toward modern without going wacko and my Stefani Cristal Gravity Water Filter looks very nice in the kitchen. A tasteful addition.

The real bottom line in all of this is that you will not go wrong with the products offered by Epic Water Systems! Your body will thank you, your family will thank you, and your planet will thank you.

Best waters filter available.

I LIKE IT!

We recently moved into a new place near Winchester, Virginia where the water is quite "hard" (full of minerals). Rather than purchase a water softener unit (these dump way too much sodium into the local water table, as much as into your drinking water), I decided to take our Big Berkey (purchased around 1999) out of "moth balls". So, I ordered 2 of the Berkey "Black FIlters" and installed them about a month ago. They seem to be working perfectly, although I had some initial issues try to get them to "sweat".

I also ordered 2 of the fluoride removal filters (PF-2, I believe) since our water is city supplied and, hence, fluoridated. I had no issues with these filters as they installed well from the start. Again, it all seems to be working, as described.

If you are going to use a Berkey filter (either big or huge), then I highly recommend purchasing the sight glass spigot. This item removes the doubt as to how much purified water is left and, as a result, I have not had one instance of overfilling the purified water chamber and causing it to leak.

If you are going to place the Berkey on a counter, I would also highly recommend purchasing the Berkey base which is a stand that the unit sits on. It raises the unit about 5 or so inches and allows you to easily place either a glass or a cup or a coffee carafe under the spigot for filling.

The spigot and base are one time purchases, but they are worth the investment.

One cudo for Customer service. I was having some issues with un-purified water seeping into the lower chamber from the upper and I contacted customer service. It appeared that since I was only using two filters instead of the maximum of 4, the water was seeping through the plugs in the unused holes. Customer service (reps have been great) sent me two new plugs (mine were very old and that was probably why they were leaking) and I was "off to the races".

I can't really compare with other systems, be we use our Berkey water filter system 24/7. The people who distribute the systems and filters stand behind their product and are there to help whenever needed. Very pleased with the company and their product.

I confess I didn't do TOO much research on Berkey before purchasing; I was looking for a replacement for our Brita system and a friend had done some exhaustive research and recommended Berkey. Imagine my surprise when the package showed up, I read the fine print, and realized I'd purchased water filters that I expect to last my husband and I ELEVEN YEARS at our current rate of usage. I wish I had bought one years ago. The water tastes amazing, the filtering is actually meaningful and not just cosmetic, and the setup was a breeze thanks to the brand's videos on YouTube. Everyone should have one. And for what it's worth, it also looks gorgeous in my farmhouse-style kitchen. Thanks so much!! I'll be buying a smaller size for travel. Oh and for what it's worth, we opted to get one size larger than what was recommended for our family size, since we do a lot of cooking and canning and many times need many quarts of water at once. In retrospect, we probably didn't need to size up after all, so I'd say that you can trust the recommendations on this site as far as size goes.