Water leaks throughout bottom pores, chips easy as well as water is left with a hard clay taste that doesn’t get better with time.
Looks great! and keeps the water really cool! Still waiting on the stainless steel spigot that we ordered.
I did two soaks overnight - with apple cider vinegar - before filling with pristine mountain spring water. Unfortunately, the taste of the water was ruined by the terra cotta taste and after leaving it in the contain for a week and a half, there is now mold growing on the outside of the dispenser which is concerning. Hoping to hear back from customer service on this.
Product - After soaking it in the water/apple cider vinegar overnight twice our spring water still tastes great.
Customer Service - Unprofessional.
Buy again - Yes, I purchased multiple ones and would recommend.
It’s a beautiful and solid piece that stays cool to the touch. Looks great in the room. Highly recommend!