I have had a terra-cotta filter in my house for over twenty years, and it is hands down the best water I have ever had. The clay adds a special note to a top notch filter. As far as service goes, I have never had to deal with a nicer, quick on the draw business, and Bill always responds to me personally.
We have used the Epic Water System since 2004 and have been very satisfied with both the quality of our water and the rapid response from Bill & Epic to the few concerns we have had over the last 14 years!
A couple years ago, we inherited our La Natural Large Dispenser. The filter was broken and I ordered a new one from your website. I'd never think how something so simple could change our lives.
First of all, the water just *tastes* so much better. The terracotta gives this mild, sweet, earthy flavor to the water. Water straight out of the tap tastes so metallic in comparison.
With two kids, I know that I need to fill the crock twice a day, more in the summer. I like that it's easy to monitor your water intake, which is especially good if you're health-conscious.
I have been using my counter top filter from Epic for years. It is reassuring that I have the best filtered water at my disposal especially with so many water scares all over. The taste is great and my teenage son even uses it! Wonderful product!
I first found my terracotta water filter system 16 years ago in the Real Goods catalogue. It is still going strong! I am grateful to Epic Filters for providing such a quality product that has been a mainstay of my kitchen all this time. I have recommended a terracotta filter system to many friends as well and seen a few pop up in other kitchens. One of the best investments ever. Thank you.
We bought our La Natural in 1999 in preparation for Y2K, and it is still giving us deliciously clear, filtered water each and every day! We noticed the difference in taste right away, and love drinking pure water, instead of chemicals. My kidneys actually feel so much better, since our hard water is filtered before I drink it. We just didn't know what we were missing! We replace the ceramic filters regularly and have only had to replace the spigot one time, but the replacement from Epic was actually superior to the original one! We highly recommend Epic's La Natural, especially for young families and older folks, who will physically benefit from drinking filtered water. Enjoy!
P.S. La Natural keeps the water so refreshingly cool, even in our hot Southwestern climate!
Great Customer Service
Years ago I bought the large terracotta La Natural. Since our water in Hayward is quite good as is, I was thinking more of the benefit of natural cooling and also having a source of pure water in an emergency. Enjoyed for a long time, it is now retired with the terracotta bottom serving as a plant pot.
Customer service at Epic has always been very cordial and efficient - no problem getting replacement filters or other parts when needed.
When I first became a customer of Epic Water System years ago my objective was to cut down on the number of plastic bottles (approximately 40) that I was using every week. Even though I was recycling these bottles, which is a good thing to do, it seemed to me that I remained a part of the plastic bottle pollution problem as I was still contributing to the financial incentive that is the driving force of the water bottling industry. I was rewarding them for continuing with business as usual. To begin to get a grasp on the effects of water bottle pollution on our planet and on our lives check out the concise and factual article found at this link: https://homeguides.sfgate.com/water-bottle-pollution-79179.html
So, after fiddle-faddeling around with various filtering options found on the internet I finally stumbled across Epic Water Systems and my search was over. Their filters deliver some of if not the purest and best tasting water that I have ever consumed. It is truly amazing! I use the Imperial CeraMetix® 5" GF - Chloramine, VOC, Glyphosate & Flouride filter and you cannot go wrong with this line of filters. Guests in my home are consistently amazed by the clean and refreshing taste of the water that is being produced on my kitchen counter. My home decor leans toward modern without going wacko and my Stefani Cristal Gravity Water Filter looks very nice in the kitchen. A tasteful addition.
The real bottom line in all of this is that you will not go wrong with the products offered by Epic Water Systems! Your body will thank you, your family will thank you, and your planet will thank you.