After a small problem with my first order, Epic was quick to provide a replacement solution at no cost to me and I’m very happy with my product. Thank you, Bill!

Great customer service and the Aquacera gravity filter is awesome!!!

Less expensive than other gravity water filters; includes a filter with studies that show it filters out almost everything

We had been researching replacements for our sink mount filter for some time. The water where we live has a lot of crud that gunks up the PUR filters after about a month of regular use. After looking at the other options out there, we went with the LaNatural terra cotta filter because of the great filters that take out most all of the things we are concerned with. We also love how the the water tastes (yes, at first there was the earthy flavor, but soaking in ACV and just general use has removed that. The water is always fresh and clean tasting! As I mentioned previously, our water here has a lot of particulates (it's a municipal water system), so the filters do need to have the rusty scum wiped off after 3-4 weeks of daily use. No problem tho - just wipe and rinse and you are good to go.

I still gave 5 stars even though the stock spigot is a little cheap feeling - I just purchased the stainless spigot as a replacement and can't wait to upgrade.

We've had a La Naturale for a long time but never used it until this year. I ordered a new spigot and now a new filter and I am quite pleased with the upgrade! The water tastes great. Thank you!

Very cute and sturdy pot, when I first filled it with water it leaked a little at the spout but after emailing customer service I was told how to tighten and it stopped leaking, I found a glass bottle that fits perfectly.

This is a great product but even better customer service. I highly recommend doing business with this company. Their customer service is second to none!

Didn’t know water could taste so good week worth the money

We really enjoy getting a glass of water from our earthen pot. It tastes cool, refreshing and clean. I would highly recommend to anyone looking for premium tasting water +++

Well made product, but your must remove all the dirt taste by properly treating the jug before use. It took 4 days to eliminate all the dirt taste, but since then it is a joy to use. The cool temperature of the water is always a pleasant surprise. The protective top gasket is robust and will or should prevent any chipping when our 3 gallon glass jug is place on top. Also the lid or cover is not available on any other product. Big +++ for this.

The supplied valve is a throw-away. Leaks and was better off left off. I use the metal twist type with beveled stainless washer which completely forces the seal on both sides of the clay jug. Really the only way to go. The clay jug with the brass twist valve makes this a perfect system.

I think the dimensions are a tiny bit smaller than indicated on the website - not necessarily a bad thing. I measured it at about 11'' in diameter, excluding the spigot. I think I would have liked instructions on installment and care/cleaning of the spigot, but that's because I'm not very bright. One interesting thing to note is that the outside color of the dispenser deepens when it is saturated with water. I've only had the product for a week or so, but I am enjoying it very much!

Removed chloramine taste and smell from my tap water. Water taste so pure. Better than bottled water.

The Imperial CeraMetix is a great filter. Can definitely taste a difference. Water taste so clean and pure. I now enjoy drinking it. No smell or taste of chloramine.

even better then most bottled waters and equal in taste to fiji which cost a dollar bottle wholesale
i'm 100% satisfied
frank rubin

I couldn't alter my original review so I'm writing a new. After seeing my first review I received a phone call from the company owner. We tried to troubleshoot the issue and came to the conclusion that a different type of washer needed to be used. He sent me some new washers and after a little trial and error I was able to use one original washer on one side and the new washers on the other side of the spigot and this solved the leaking issue. I have to say I can't ever say I've dealt with a company that was as proactive in assisting their customers. Again, He called me, I did not have to call him. I'm very happy with this product and even happier with the customer service